STAR: A Systematic Approach to Mediation Strategies | Straus Institute for Dispute Resolution | School of Law | Pepperdine University

STAR: A Systematic Approach to Mediation Strategies

Faculty: Peter Robinson and Denise Madigan

Mediations are dynamic and fluid. Both aspiring neutrals and sophisticated advocates should know the predictable themes and stages of a mediation as well as the variety of styles and techniques used in each stage. Competence in the mediation approaches and techniques that are not intuitive for a particular mediator marks the differences between the serious professional practitioner and the casual volunteer. This course will survey how successful mediators use a variety of approaches in five fundamental stages of a mediation. The emphasis will be on encouraging the exercise of conscious professional judgment and strategies analysis for both mediators and advocates.

What you will learn:

  • Stages of a mediation
  • How to convene and open a mediation
  • Facilitating communication
  • Encouraging problem solving
  • Utilizing the predictability of distributive bargaining
  • Using intangible interests to overcome impasse
  • Facilitating closure
  • Balancing neutrality and fairness
  • Managing emotions
  • Effective case presentation
  • Ethical concerns of mediators and advocates
  • Mediation advocacy tips

 

Peter RobinsonPeter Robinson is the managing director of the Straus Institute for Dispute Resolution and professor of law at Pepperdine University School of Law. He has presented advanced negotiation and mediation skills courses throughout the United States and in more than 10 foreign countries. He has served on the boards of the California Dispute Resolution Council, the Southern California Mediation Association (SCMA), Dispute Resolution Services of the LACBA, the Ventura Center for Dispute Settlement, and the Christian Conciliation Service of Los Angeles. The SCMA recognized him as Peacemaker of the Year in 1999. He is a Fellow of the International Academy of Mediators and was recognized as a Southern California Super Lawyer in the area of mediation in 2006 and 2008. After being appointed by the Los Angeles City Attorney, he successfully mediated all the environmental objections to building the Farmers Field football stadium in downtown Los Angeles.


Denise MadiganDenise R. Madigan has been mediating full-time for over 20 years. She entered the field as associate director for the Harvard-MIT Public Disputes Program in the early 1980s, and after practicing law at Arnold & Porter in Washington, D.C, joined the pioneering ADR firm, Endispute, Inc., (which later merged with JAMS). The breadth of her practice is extraordinarily broad, and includes complex commercial, entertainment, intellectual property, insurance, mass accidents, public policy and health care, among others. In addition to her full-time mediation practice, Madigan has taught at the Straus Institute since the mid-1990s, and now serves as director of its Public Disputes Project. She also has designed and/or taught hundreds of tailored negotiation and ADR courses for courts, law firms, government agencies, universities, nonprofits and corporations in the United States, Asia, Latin America, and the Middle East.