Professor Stephanie Blondell Presents "Advanced Communication Techniques" -- U.S. District Court of California

Professor Stephanie Blondell presented "Advanced Communication Techniques to Facilitate Settlement" at the United States District Court, Central District of California's Advanced Mediation Training. The presentation took place on December 4 in Los Angeles.

From the program:

Active Listening is one of the most underutilized but critically important skills in the mediator toolkit. This presentation examines the most recent research in psychology on affect labeling, empathy and the neural story net. We will then use drills to add a layer of sophistication and finesse to this fundamental mediation skill.