Professor Stephanie Blondell Presents "Client-Centric Mediation: New Challenges, Perspectives, and Strategies" -- International Academy of Mediators

Professor Stephanie Blondell presented "Client-Centric Mediation: New Challenges, Perspectives, and Strategies" for the opening plenary session of the International Academy of Mediators conference. The conference took place on May 30 in Seattle, Washington.

From the International Academy of Mediators conference program:

Client-Centric Processes – Stephanie Blondell, Steve Rottman, Mike Young What does it mean to be “client-centric?” or “client-centered?” “Is there a hierarchy of clients?” “How do we see insurers, advocates, or other ‘purchasers’?” More importantly, how do the answers to these questions impact the interventions we, as mediators, make at the table? How do our current assumptions regarding “the client” limit our mediator choices? Starting with the assumption we are never great when we are locked in orthodoxy, this session is intended to catapult our collective “mediator mind.” We will kick off the conference by thinking deeply about the assumptions that impact our process artistry.

Additional information may be found at International Academy of Mediators