Professor Helen Winter Presents "The Power of Civility in Conflict Resolution" -- JAMS Institute

As part of the JAMS Institute program, professor Helen Winter presented "The Power of Civility in Conflict Resolution." In the engaging webinar, Dr. Winter guided participants through key insights from peer-reviewed social psychology research on bias reduction. Drawing from her Harvard Negotiation Law Review article, co-authored with David Hoffman, Follow the Science: Proven Strategies for Reducing Unconscious Bias (SSRN), she provided practical, science-backed strategies for fostering civility in dispute resolution.

The interactive session welcomed judges, mediators, and arbitrators, with a dynamic Q&A discussion facilitated by Deirdre Gallagher.