"STAR" - A Systematic Approach To Mediation Strategies
Peter Robinson and Eric Lindauer
Mediations are dynamic and fluid. Both aspiring neutrals and sophisticated advocates should know the predictable themes and stages of mediation, as well as the variety of styles and techniques used in each stage. Competence in mediation approaches separates the serious professional practitioner from the casual volunteer. This course surveys how successful mediators use a variety of approaches in five fundamental stages of a mediation. The emphasis is on encouraging the exercise of conscious professional judgment and strategic analysis for both mediators and advocates.
What you will learn:
- Stages of a mediation
- How to convene and open a mediation
- Facilitating communication
- Encouraging problem solving
- Utilizing the predictability of distributive bargaining
- Using intangible interests to overcome impasse
- Facilitating closure
- Balancing neutrality and fairness
- Managing emotions
- Effective case presentation
- Ethical concerns of mediators and advocates
- Mediation advocacy tips
Peter Robinson is managing director of the Straus Institute for Dispute Resolution and associate professor at Pepperdine University School of Law. He has presented advanced negotiation and mediation skills courses in more than thirty states and in nine foreign countries. He has served on the boards of the Christian Conciliation Service, Ventura Center for Dispute Settlement, Dispute Resolution Services of the LACBA, Southern California Mediation Association and California Dispute Resolution Council. He is a fellow of the International Academy of Mediators, a member of the American College of Civil Trial Mediators and was recognized as a Southern California Super Lawyer in the area of mediation in 2006.
Eric B. Lindauer is a partner with the law firm of Clark, Lindauer, Fetherston, Edmonds & Lippold in Salem, Oregon, and has over twenty years of litigation experience. Lindauer now devotes his practice exclusively to mediation and arbitration. He has served as a special master for the U.S. District Court of Oregon, and is currently a member of the National Academy of Arbitrators. In addition to his active mediation and arbitration practice, Lindauer is a frequent presenter at national dispute resolution conferences, and provides mediation training for attorneys and judges.