Webcasts: Frequently Asked Questions
- What do I need to watch the webcast?
- Why can't I download the videos?
- Does it cost anything to watch the webcast?
- The content plays, but there are a number of pauses and the player says "buffering."
- How do I watch the webcast behind a firewall?
- I'm using a Mac can I watch the webcast?
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| Q: | What do I need to watch the webcast? |
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| A: | You need a high-speed Internet connection, a sound card, speakers, and Windows Media Player from Microsoft. |
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| Q: | Why can't I download the videos? |
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| A: | These videos are provided in a "streaming" format and cannot be downloaded to your local computer. |
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| Q: | Does it cost anything to watch the webcasts? |
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| A: | No, the webcasts are made available free of charge courtesy of Pepperdine University and the required player software is also available at no cost. To view the shows you will need Windows Media Player. |
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| Q: | The content plays, but there are a number of pauses and the player says "buffering." |
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| A: | This problem is caused by network congestion, meaning there is not enough available bandwidth for the selected stream to play. Try again later when the network is less congested. |
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| Q: | How do I watch the webcast behind a firewall? |
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| A: | Please visit Microsoft's Windows Media Knowledge Center for help configuring the Windows Media Player behind a firewall. |
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| Q: | I'm using a Mac can I watch the webcast? |
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| A: | Yes, you may either download the latest version of Microsoft Windows Media Player for the Mac or use Flip4Mac WMV and view the webcast using Apple's QuickTime Player. For more information, please visit Windows Media Player for Mac on Microsoft's Website. |
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